Effective Date: 23rd September 2025
At www.bhoppers.com (“Website,” “we,” “us,” or “our”), we strive to provide valuable content and services. This Refund and Returns Policy explains the terms under which refunds may or may not be granted.
1. Digital Products (eBooks, Guides, Memberships, Courses)
- All sales are final unless otherwise stated.
- Due to the nature of digital products, we generally do not offer refunds once a file or course has been accessed or downloaded.
- If you experience technical issues accessing a purchased product, please contact us at admin@bhoppers.com within 7 days of purchase. We will work with you to resolve the issue.
2. Services (Tours, Consultations, Custom Itineraries)
If we directly provide services (such as travel planning, consultations, or tours):
- Refund requests must be submitted at least 7 days before the scheduled service.
- Cancellations made after this window may not be eligible for a refund.
- In cases of unforeseen circumstances (e.g., illness, natural disasters, force majeure), partial refunds or rescheduling may be offered at our discretion.
3. Third-Party Bookings & Affiliate Links
Our Website may contain affiliate links or recommendations to third-party providers (e.g., airlines, hotels, tour operators).
- We are not responsible for refunds, cancellations, or returns related to third-party services or products.
- You must contact the third-party provider directly and follow their refund and cancellation policies.
4. Subscription Services (if applicable)
If you subscribe to premium content or membership:
- You may cancel anytime through your account settings.
- Refunds for unused portions of subscriptions are not provided unless required by law.
5. How to Request a Refund
To request a refund (if eligible): (“Refunds for digital products are only provided in cases of accidental duplicate purchases or technical issues that prevent access to the product.”)
- Email us at admin@bhoppers.com with your order details and reason for the request.
- We will review your request within 7 business days and notify you of the outcome.
6. Exceptions
Refunds will not be issued in cases of:
- Change of mind after purchase.
- Failure to read product/service descriptions before purchase.
- Dissatisfaction due to factors outside our control (e.g., weather affecting a trip booked through a third party).
7. Changes to This Policy
We reserve the right to update this Refund and Returns Policy at any time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Refund and Returns Policy, please contact us at:
Email: admin@bhoppers.com
Website: www.bhoppers.com
